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Fabulous 3 generation trip to South Africa!
Overall rating 5/5
We have just returned from our 8-Day Kruger & Cape Town trip and have nothing but good to say about this company. Our agent there was Alethea and she provided excellent service. This was a 3 generation trip for us, with me - the grandmother - my daughter and my 17 year old grandson.
Right from the beginning when we were in the planning stages, Alethea was very responsive with emails answered immediately. Before we left home, we were provided with detailed travel documents and travel vouchers which included all the details we needed for each day. The accommodations were excellent as were the tours provided.
The pace of the tour was also good with a mixture of tours and downtime where we could plan our own itinerary. We had a couple of minor snags which were quickly resolved by Alethea and Nicky. I would certainly use their company again for future travels and also recommend them to anyone wishing to visit Africa.
EXCELLENT ONE MORE TIME!
Overall rating 5/5
It´s the second time Nikki Thaver plan a travel for us and we have to say that it has been wonderful again. All her suggestions have been helpful for us in our South Africa & Mozambique two weeks holidays. She is always ready for any question and make you feel good on travel because is calling to destinations to make sure you arrived safety. The guides, locations, accomodations, transfers , etc have been great one more time.
There are many travel agencies in Spain but we prefer to choose Southern Africa 360 - Luxury Holidays for the highest level of efficiency.
Nikki did an excellent job at organising our tour. She was extremely professional and consistently went above and beyond to help me with airport transfers, accommodation and obtaining a visa for Namibia! We appreciate how smoothly everything went & thoroughly enjoyed all aspects of the tour.
Southern Africa 360 hit the spot!
Contacted Nikki Thaver of Southern Africa 360 as I was looking for a local agent to help organise a trip to South Africa for my wife and myself from the beginning of August 2017. From the very beginning Nikki was extremely helpful, listing to preferences we had and putting together an initial proposal. We spent the subsequent couple of weeks going into the detail and fine tuning the proposal until it really was tailored to exactly what we wanted.
Nikki clearly has the local knowledge and relationships with hoteliers, guides, etc. and also gave the confidence that we would be having the best possible match with our needs. The trip itself did not disappoint and we went from one great experience to the next. South Africa as a destination is fabulous, with friendly people, great food, wonderful landscapes, and a fascinating - albeit sometimes disturbing - history.
Working with a local South African agent helps significantly reduce the cost, compared to using an agent in the travellers' home country. In fact it became clear that Nikki works as the local agent for a number of overseas travel companies. As a personal preference I would also like to see more of my tourism dollars being spent in the local country rather than overseas.
In short Southern Africa 360 were knowledgeable, efficient, responsive and they fulfilled the promises they made. I would certainly use them again if I were travelling to Southern Africa and am quite happy to recommend them to others.
Nikki and her team were so hopeful in doing some great research and booking of a great honeymoon for us. Nikki was extremely proactive and always accessible to answer any questions we had. The destination was absolutely perfect and exactly as advertised. I would definitely recommend Southern Africa to other travellers.
Welcoming & Helpful
I am back at the office! First of all, I cannot thank you enough for making this trip!
Everyone was so welcoming and helpful – all the people of Shearwater and the staff and guides at all lodges. And then I have to mention the wildlife and nature – I have never been at a place where it’s so open and wild! And the Victoria Falls – WOW!!! So beautiful.
Every place had their own thing, so I can’t even tell which one was my favorite. I have also learned a lot about the areas, the parks/reserves and how it all can be combined, which I can’t wait to offer our guests! I am already planning to talk to our marketing team to promote Botswana more and improve the information/travel suggestions we have here.
So overall it was absolutely amazing and went beyond all my expectations, thank you.
Thank you Madelyn,
Sincerely appreciate your time and effort on getting this organized at the last moment, in spite of the weekend , you have managed to coordinate and ensure to re organize the travel plan.
Southern Africa 360 is one of the very few companies that has been swift in responding and taking quick action.
Once again thank you and hoping for many more future association with the company.
Excellent service and a great trip!
I arranged my 6 day tour in Namibia through Southern Africa 360 last year and would definitely recommend this service if you are looking at booking a trip to Africa. Nicki was very responsive and helpful, providing us with all the information we needed to chose a tour that which we thoroughly enjoyed. She also arranged our accommodation for the nights before/after the tour, which were perfect, and transport to the airport. I really appreciated the care that she took in planning our trip, making sure that the tour and accommodation were excellent and within our budget, as well as the information she provided us on travelling and safety in the country. I am from Australia and trying to book a tour yourself in a country that you are unfamiliar with can be a little overwhelming, so it was great to go through Southern Africa 360. Thanks for the great trip Nicki!
Customized 6 day trip
My girlfriend and I wanted to make trip of 6 days by car but had only one day to fix this. We contacted 360 safari and from the first moment we had contact with Helena who managed to fix the whole tour and even customise it to our wishes. She was very quick in her response and extremely helpful.
From the moment we arrived till the day of departure we got a very good and professional service. Additnally the quality of all the stays was very high. At the day of arrival we were picked up and got an local SIM card to contact a dedicated contact person for anything and all the hotels were informed of our arrival. This was needed during the trip when we had trouble with our tyres, and immediately our contact person helped us out on distance and made all the arrangements so the tyre would be fixed and we managed to get our flight.
Overall a very happy customer here and would definitely recommend the trustworthiness and service of 360!
I recommend it!
From the beginning of travel planning to the end - yesterday - everything has been perfect. We are used to travel to Africa and this year we made the choice of Zimbabwe and Botswana (8 nights). Nikki has answered very quickly any doubt about our journey, her suggestions about lodges have been a great help for us and is a very nice person. I have recommended southernafrica360 to others travellers interested in visit that region.
Thank you so much. Pablo & Mercedes (Spain)